Annual Report – 2008

As we look back on 2008, I am so proud of our success. The number of customers served by our SS and POB Teams is the highest ever. We have been able to employ additional Associates in our Industry and our financial success is absolutely stellar. Everyone is focused on making NCSS the best possible place to work and provide outstanding customer service. Our Associates at all levels have really stepped up to adjust to the ever changing environment and needs of our organization and those we serve.

We have a fully developed Strategic Plan that has helped us focus on where we are and where we need to be. I’m sure 2009 will have its challenges, but if we stay focused on our Mission and continuously improve what we do and how we do it, it will be another successful year.

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