I’m very pleased with the turn-around we experienced in 2010. As you know, 2009 was very difficult for us with the loss of significant revenue from our flash media line. We were very focused in 2010 to reduce expenses throughout the organization, from suppliers, service providers and even the printing of our newsletter. The net result was more than $250,000 in savings at all levels.
Here at NCSS, we have an interesting structure whereby the net revenue generated by our Industry Program is used to offset the revenue shortages from our Social/Rehabilitation and Prevention service programs. Going forward, we have to become more creative and look for other revenue sources to fund our services programs. During 2011, we will be actively looking for grants and leaning on our Board Fundraising Committee to help us grow new revenue streams. We are fully committed to maintaining our service commitment in 2011.
Congratulations to all of our Associates who worked very hard to help us achieve success in 2010. We know that there are new funding challenges in 2011. I’m confident we’ll move forward, realize additional cost savings and continue to provide outstanding services to all customers.
To receive a digital copy of the annual report please email your request to: ncss@ncsight.org
As I reflect on 2009, there are several key points that come to mind. After five years of growth and financial stability, our organization experienced a difficult year in 2009. The loss of revenue from our flash media line had a significant impact on our revenue. The loss of $2.7 million in sales from this product line was significant. Also like many other organizations, we experienced a reduction in our State contracts for SS and Prevention services. Both of these events contributed to some difficult challenges for North Central Sight Services, Inc. in 2009.
As we look back on 2008, I am so proud of our success. The number of customers served by our SS and POB Teams is the highest ever. We have been able to employ additional Associates in our Industry and our financial success is absolutely stellar. Everyone is focused on making NCSS the best possible place to work and provide outstanding customer service. Our Associates at all levels have really stepped up to adjust to the ever changing environment and needs of our organization and those we serve.